Customer questions welcome and category search

  • Lauren's Avatar
    Community Manager
    Name:  Questions-676x335.jpg
Views: 11420
Size:  25.3 KB
    Hello! We are trialling a public
    Ask a trade
    section in our blog, where we’ll be posting the questions we get asked by customers, and the answers from our members.

    You can find questions to answer using the links below:



    We know that customers visiting Checkatrade have questions that they’d like to ask you, the experts. We’re exploring ways that we can help showcase the best answers to their questions to support customers and to help give you more exposure.

    At the moment it’s not possible to post questions and answers directly, so we’ll be collecting customer questions and then posting them here in the member community. We’ll then post the most detailed or helpful answers - along with the company name and a link to the member’s Checkatrade profile - on the blog so if your answer is chosen this will help to get your name out there.

    Here’s our current plan for how this will work:


    • We will post the customer question in this section of the community
    • If you would like to submit a response you can reply to the thread
    • The most informative/helpful response will be posted as a reply on the blog, along with your name and a link to your profile



    Would love to hear what you think about this feature and what we could do in the future to make this more useful for you 😊

    Best,
    Lauren

  • 2 Replies

  • Sean's Avatar
    Level 20
    I think this is a good way to get customers to use Checkatrade.
    SEAN SAUNDERS DECORATING
  • Lauren's Avatar
    Community Manager
    Hey @Sean

    Absolutely! It helps anyone searching for similar questions and answers on google organically bringing up the page and links to members profiles who have helped 😍

    Im going to do a post on our stats we've had so far 🙌🙌