How to report a spam call to Checkatrade

  • Lauren's Avatar
    Community Manager
    Name:  ll.JPG
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    Hey everyone,

    Nobody likes getting spam calls. They’re a nuisance that can prevent you from working, and focusing on the task at hand. We hate to see you get them too – but recognise that every contact you get needs your attention as each could be the next job.

    Secure contacts have enabled us to block the lion’s share of these unwanted calls. In fact, this year alone so far has seen us block hundreds of thousands of spam and sales calls getting through to you!

    We want to do more and are working on tech that will allow us to identify and block spam calls faster, and more efficiently.

    In the meantime, we want to make it easier for you to let us know when calls you get through your membership are not from potential clients.

    We've got a dedicated email address here: [email protected] ⬅⬅​​​​​​​Please share with us the number you have received the spam call from when they happen, this will enable us to investigate and block quicker.

    Scammers have gotten smarter over the last few months, but with your help, we can make sure we stay one step ahead of them and give you the confidence that each time you hear our jingle, it’s a client in need of your services.

    Thanks
    Lauren
    Last edited by Lauren; 22-03-21 at 10:21.
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