The relationship between the tradesperson and client should be built on trust! I think if getting a deposit is a stumbling block and this first hurdle can't be jumped, then all confidence goes out the window and it is a non-starter! One of the main problems is not all consumers read in detail the profile of the tradesperson! For example: on my own profile I clearly state that I only do Bespoke woodwork and not basic carpentry and joinery i.e. hanging doors, fitting skirting etc, yet I am inundated with enquiries for this type of work. So if some, not all consumers are not prepared to do their homework and checks on the tradesperson, what hope is there of them following a guide?