21st December 2020: Spam Communication
We’ve been made aware that some members have received a spam communication which suggests their membership has been suspended due to payment issues. This communication has not come from Checkatrade. If you have received this email, please delete it.
We want to remind you that official communications will always contain your member ID. As ever, please be vigilant with all emails you receive and always check the ‘reply to’ email address.
Please check our posts out on Cyber Security: ensure you are keeping safe and How to spot and stop suspicious calls and emails.
08th December 2020: Updated Checkatrade Standard
Please click here to view our updated ‘Checkatrade Standard.’ We have always had a Checkatrade Standard, or formerly known as Code of Conduct & Ethics, but they were in much need of a review to keep them up to date and relevant.
‘The Checkatrade Standard’ is something our members can be proud of, and we have a copy on the Checkatrade website for all consumers to see why they can trust a Checkatrade member like you.
The Checkatrade Standard can be found in your Member Area and also includes a section on ‘Working safely in customer’s homes’ relating to COVID-19 advice. It also includes advice on how to handle disputes to prevent negative reviews and a reminder of some of the membership requirements we have, including always providing up to date Public Liability Insurance.
You may even want to print a copy out and share with your customers so they are aware of the high standards of Checkatrade members.
Last edited by Lauren; 21-12-20 at 12:51.
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